ALPHAGBM / PRIVACY

Privacy Policy

1. Information Collection

We collect the following types of information to provide and improve our services:

  • Account Information: When you register an account, we collect your email address, username, and other information
  • Usage Data: We record how you use our services, including access times, feature usage, etc.
  • Financial Data: Stock symbols, options data, and other analysis request information you provide
  • Technical Information: Device information, IP address, browser type, etc. to improve service experience

2. Information Use

We use the collected information for the following purposes:

  • Provide, maintain, and improve our financial services and analysis tools
  • Process your transactions and subscription requests
  • Send important notifications, such as account updates, service changes, etc.
  • Detect, prevent, and resolve technical issues or fraudulent activities
  • Provide customer support and respond to your inquiries

3. Information Sharing

We are committed to protecting your privacy and will not sell your personal information to third parties. We only share information in the following circumstances:

  • Service Providers: The fields needed to deliver a request may be processed by hosting, AI/model, market/search data, analytics, support, and payment providers
  • Legal Requirements: When required by laws, regulations, or government agencies
  • Business Transfers: In the event of company mergers, acquisitions, or asset sales
  • With Your Consent: When you have explicitly authorized

4. Data Security

We use technical and organizational safeguards, while recognizing that no transmission or storage method is risk-free:

  • Use TLS to protect supported data transmission
  • Implement access controls and authentication mechanisms
  • Review permissions and investigate reported security issues
  • Rely in part on the documented safeguards of our infrastructure and service providers

5. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right of Access: View personal information we hold about you
  • Right of Rectification: Request correction of inaccurate or incomplete information
  • Right of Erasure: Delete your personal information when legally permitted
  • Right to Restrict Processing: Restrict our processing of your personal information
  • Right to Data Portability: Receive your personal information in a structured format
  • Right to Object: Object to certain types of personal information processing

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your experience. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect service functionality.

7. Data Retention

We only retain your personal information for as long as necessary to achieve the purposes described in this statement. When no longer needed, we will securely delete or anonymize your data, unless legal requirements require us to retain it longer.

8. Children's Privacy

Our services are not directed to minors under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries/regions outside your own. We will take appropriate measures to ensure your information receives the same level of protection as in your home country/region.

10. Privacy Policy Updates

We may update this privacy statement from time to time. For significant changes, we will notify you via email or by posting a notice on our website. We recommend that you review this page regularly for the latest information. Updated privacy statements take effect immediately upon publication.

11. Contact Us

If you have any questions, comments, or concerns about this privacy statement, or wish to exercise your data protection rights, please contact us through:

  • Email: Through the feedback button in the bottom right corner of the website
  • Address: Please obtain contact information through the feedback function

Last updated: September 2026

FLAT 1503 15/F CARNIVAL COMMERCIAL BUILDING 18 JAVA ROAD NORTH POINT HK

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